Online reviews play a big role in the success of your business today. If you don’t think Google, Yelp, and Facebook reviews have any relevance to the success of your practice, you might want to change your thought process! While you might have some loyal, lifelong patients keeping you afloat, your business isn’t going anywhere…
DetailsThere are huge advantages to a positive patient experience when it comes to provider success in the healthcare industry. As the competition continues to rise, medical providers need to focus on patient experience now more than ever. When you ignore the relevance of patient experience, in relation to your practice success, you will see a…
DetailsHealthcare profiles on Yelp continue to gain credibility for potential and current patients. They serve as a reliable source of feedback regarding patient satisfaction and experience. While many doctors refuse to accept the overall effects of online patient reviews, the fact remains that Yelp reviews have a profound impact on your practice. Your Yelp business…
DetailsNet One Click joins athenahealth’s Marketplace with Patient Promoter to Help Medical Practices Measure Patient Experience, Improve Practice Repution and Capture Patient Feedback Net One Click is pleased to introduce Patient Promoter to the athenahealth Marketplace through athenahealth’s ‘More Disruption Please’ (MDP) program. Patient Promoter helps medical providers capture patient feedback, measure overall patient experience,…
DetailsPositioning Your Medical Practice for Success It is important for your website to evolve and stay competitive. Conventional wisdom seems to suggest that you should redesign your site every 2 or 3 years to keep your practice website fresh. In addition to considering the time between designs, it’s import to look at the contribution your…
DetailsThese are actual results. To confront the elevated importance of social reviews and to better manage the online reputation of the practice we implemented a revolutionary new system to identify the “promoters” of the practice and funnel them through a process that would influence patients to post a 5-star review to their preferred social platform.…
DetailsThe last time I was in Alexandria, VA I had decided to opt-out of renting a car and see what would happen if I could Uber everywhere. It was fabulous. The app was easy to use, the drivers were very friendly and over the 4 days it was less expensive than renting a car. One…
DetailsAs a medical provider your first priority is the patient. You’ve invested time and money in your education and have cultivated your practice reputation. When it comes to marketing how much do you really know about getting new patients beyond sending out a postcard or placing an ad in a local magazine? There’s a reason…
DetailsWith 88% of consumers saying they trust online reviews it’s difficult not to worry about what your patients are saying about you on reviews sites like Yelp. Your star rating on these review sites are becoming the single indicator on whether or not you get new patients into your practice. When you saw your reviews…
DetailsYou haven’t received a review, good or bad, in a longtime and you feel grateful for the lack of activity on your Yelp page. It could be worse right? You could have had a few negative reviews that effected your star rating. Start worrying. It’s worse. Are You Still Open for Business? Smartphones and social…
DetailsIn an effort to filter out fraudulent reviews, Yelp has developed an automated software that recommends certain reviews over others which they think will be most beneficial to the Yelp community.
How do I claim my Yelp page? New patients are the life blood of any medical practice. Whether you’re a dentist or an ob/gyn, you need to pay attention to Yelp. The best first step to taking proactive management of your 5-star reviews is to claim your yelp business page.
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