The healthcare industry is becoming increasingly competitive, making it even more important for medical professionals to get feedback from their patients. Patient feedback allows you to engage new patients and also identify ways to improve the patient experience. As a medical professional, you want to provide the highest level of treatment. However, patients are also…
DetailsThe best way to grow your medical practice as we enter the New Year is to develop your marketing strategy focusing on the predicted trends. The competition in the health and wellness space continues to be fierce. Still, you need to be sure you take the new best practices and industry shifts into account if…
DetailsMedical practice managers have extremely busy, high-stress, and important jobs. Individuals in this position are the embodiment of multitasking. They are basically in charge of keeping the entire practice functioning. And now they have to add managing online patient reviews to their list of responsibilities? It doesn’t really seem fair, but that is the reality…
DetailsThe internet has changed healthcare. From the website to electronic health records, the healthcare industry is still at the beginning of a continued shift to make the patient experience simpler, swifter, and safer. Through all of the technology and regulations, Yelp has disrupted healthcare more than any other website. Yelp has made Reputation Management essential…
DetailsOnline reviews play a big role in the success of your business today. If you don’t think Google, Yelp, and Facebook reviews have any relevance to the success of your practice, you might want to change your thought process! While you might have some loyal, lifelong patients keeping you afloat, your business isn’t going anywhere…
DetailsThere are huge advantages to a positive patient experience when it comes to provider success in the healthcare industry. As the competition continues to rise, medical providers need to focus on patient experience now more than ever. When you ignore the relevance of patient experience, in relation to your practice success, you will see a…
DetailsHealthcare profiles on Yelp continue to gain credibility for potential and current patients. They serve as a reliable source of feedback regarding patient satisfaction and experience. While many doctors refuse to accept the overall effects of online patient reviews, the fact remains that Yelp reviews have a profound impact on your practice. Your Yelp business…
DetailsThese are actual results. To confront the elevated importance of social reviews and to better manage the online reputation of the practice we implemented a revolutionary new system to identify the “promoters” of the practice and funnel them through a process that would influence patients to post a 5-star review to their preferred social platform.…
DetailsThe last time I was in Alexandria, VA I had decided to opt-out of renting a car and see what would happen if I could Uber everywhere. It was fabulous. The app was easy to use, the drivers were very friendly and over the 4 days it was less expensive than renting a car. One…
DetailsWith 88% of consumers saying they trust online reviews it’s difficult not to worry about what your patients are saying about you on reviews sites like Yelp. Your star rating on these review sites are becoming the single indicator on whether or not you get new patients into your practice. When you saw your reviews…
DetailsYou haven’t received a review, good or bad, in a longtime and you feel grateful for the lack of activity on your Yelp page. It could be worse right? You could have had a few negative reviews that effected your star rating. Start worrying. It’s worse. Are You Still Open for Business? Smartphones and social…
DetailsIn an effort to filter out fraudulent reviews, Yelp has developed an automated software that recommends certain reviews over others which they think will be most beneficial to the Yelp community.
